Safety Quality & Care Legal Services is a legal practice based in Melbourne Victoria, Australia. It is dedicated to assisting individuals and organisations that provide services, programs, facilities and activities to children and young people, and other vulnerable people to:
Commitment to children and young people
We care about the health, safety and wellbeing of children and young people.
We know that there are many wonderful individuals and organisations that protect, educate, support and care for children and young people in ways that they need and that they deserve.
We are committed and passionate about supporting these individuals and organisations to continuously improve their services, programs, facilities and activities so that children and young people feel safe, are safe, and are able to thrive and reach their full potential.
Commitment to other vulnerable people
We also care about the health, safety and wellbeing of other vulnerable people. These people include:
- people with disabilities
- people requiring support with their mental health and wellbeing
- people with drug or alcohol dependence
- older people
- victims and survivors of family violence
- victims and survivors of sexual abuse
- homeless persons and those at risk of homelessness.
We refer to these people as ‘vulnerable people’ because numerous inquiries, inquests and royal commissions have found that we all need to do better to provide for their health, safety and wellbeing.
We are committed and passionate about supporting individuals and organisations to learn from these findings, and to continuously improve the services, programs, facilities and activities that they provide to these people in our community.
Safety
We are committed to improving the safety of children, young people and other vulnerable people.
We advise and support individuals and organisations to provide:
- safe services, programs, facilities and activities; and
- safe and suitable employees, contractors and volunteers to supervise, support and care for children, young people and other vulnerable people.
We assist individuals and organisations to:
- develop and implement strategies to reduce incidents of abuse, neglect, harm, violence, exploitation, grooming, bullying, discrimination, racism and harassment of children, young people and other vulnerable people; and
- appropriately investigate and respond to these incidents if they occur.
For more information about providing safe services, programs, facilities and activities to children and young people, and other vulnerable people see Safe services, programs, facilities and activities
For more information about attracting and retaining safe and suitable employees, contractors and volunteers, see Safe and Suitable People
Quality
We are committed to improving the quality of services, programs, facilities and activities offered to children, young people and other vulnerable people.
This includes assisting individuals and organisations to develop and implement systems, policies and procedures to comply with standards such as the:
- Child Safe Standards
- Education and Care Services National Quality Standards
- Disability Standards for Education
- Social Service Standards
- NDIS Practice Standards
- mental health and wellbeing principles
- National Safety and Quality Health Service Standards.
We also deliver training and education to employees, contractors, children and young people, other vulnerable people, parents and carers, and communities about these standards, and their respective roles and responsibilities.
For more information about improving the quality of services, programs, facilities and activities offered to children and young people, and other vulnerable people see the Quality page
Care
We are committed to caring for children, young people and other vulnerable people in ways that improve their health, safety and wellbeing.
We assist individuals and organisations to:
- support children, young people and other vulnerable people (or their substitute decision makers) to make informed decisions about the services, programs, facilities and activities that they choose.
- plan services, programs, facilities and activities in ways that mitigate the risks of preventable harm, abuse and neglect.
- understand and cater for the specific care, supports and needs of each child, young person or other vulnerable person.
- support equal opportunity, inclusion and participation of all children, young people and vulnerable people.
- protect the privacy of children, young people and other vulnerable people.
- share information about children, young people and other vulnerable people in appropriate circumstances particularly if it will support or improve their health, safety and wellbeing.
- comply with mandatory reporting and other reporting obligations.
- manage incidents that adversely impact on the health, safety and wellbeing of children, young people and other vulnerable people.
- investigate and appropriately respond to complaints, concerns or feedback.
For more information about caring and supporting children, young people, and other vulnerable people, see the Care page