Quality Overview

Quality means services, programs, facilities and activities that:

  • are safe.
  • are provided with care.
  • are based on evidence-informed practices.
  • comply with relevant legislation and standards.
  • employ and engage qualified, trained and experienced employees, contractors and volunteers that comply with expected standards of behaviour.
  • engage in continuous improvement of their services, programs, facilities and activities.

Safety Quality & Care Legal Services is dedicated to supporting individuals and organisations to:

  • register their services, programs, facilities or activities.
  • develop and implement appropriate systems, policies and procedures to comply with relevant legislation and standards.
  • employ and engage suitable, qualified and experienced employees, contractors and volunteers.
  • educate employees, contractors, volunteers, children and young people, other vulnerable people, parents and carers, and their communities about the relevant legislation and standards, and their respective roles and responsibilities.
  • engage in systemic review and continuous improvement of their services, programs, facilities and activities.
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